backup og meta

Worried About HIV? These Hotlines Are Ready To Help

Medically reviewed by Mae Charisse Antalan, MD · General Practitioner

Written by Lorraine Bunag, R.N. · Updated Mar 13, 2023

Worried About HIV? These Hotlines Are Ready To Help

Despite the availability of antiretrovirals that help control Human Immunodeficiency Virus (HIV) infection, many people still believe that being diagnosed with it is a death sentence. If you suspect you have HIV or have been recently diagnosed and don’t know what to do next, getting in touch with a support group can be helpful. Here’s an HIV hotline list you can call when you’re worried about HIV:

1. Project Red Ribbon

Have you been recently diagnosed with HIV? Do you need counseling services to get something off your chest or seek further guidance? While not solely an HIV hotline, Project Red Ribbon offers FREE:

  • One-on-one counseling
  • Group counseling 
  • Family counseling 

They also have Support Group Talk services that:

  • Provide lectures by guest speakers and volunteers
  • Talk about HIV care, treatment, and support
  • Discuss issues related to HIV
  • If you’re worried that you might have HIV, Project Red Ribbon also provides HIV screening and treatment support. 

    How To Get In Touch:

    To learn more about Project Red Ribbon and the programs they have, you can contact them through these channels:

    2. PLHIV Response Center

    This HIV hotline was established by Pinoy Plus Advocacy Pilipinas with the goal of linking callers (Persons Living with HIV) to the services they need. 

    Getting in touch with PLHIV Response Center can give you more information about the treatment hubs near your area and how you can acquire your antiretroviral medicines. 

    PLHIV Response Center promises to be the HIV hotline that provides confidential, quick responses for your HIV treatment, care, and support needs. 

    How To Get In Touch:

    • Phone: (+632) 8579-5365
    • Mobile: ( Globe) 09158776077 (SMART) 09195332676
    • Email: [email protected] 
    • Facebook Page: 
    • Twitter: @PLHIVResponse
    • Address: 1965 JRB Building Anacleto Street, Sta Cruz 1101 Manila, Philippines (Open Everyday 8am-8pm) 

    3. Positive Action Foundation Philippines, Inc. (PAFPI)

    Joshua Formentera established PAFPI, is a non-profit organization, in 1998. It aims to assist patients and family members through counseling and psychological services. They also have Bahay Kanlungan, which provides temporary shelter to people living with HIV (PLHIV).

    Their mission is “to empower people with HIV/AIDS and their families to live a normal, happy and productive life in the mainstream of a supportive society.”

    How To Get In Touch:

    4. DOH Treatment Hubs and Primary Care Clinics

    Besides knowing an HIV hotline to get in touch with for your HIV concerns, also keep in mind that the government has multiple HIV Treatment Hubs and Primary Care Clinics. 

    These hubs can provide “in-patient and out-patient prevention, treatment, care and support services to people living with HIV.” These services include testing and antiretroviral services. 

    For a complete list of HIV Treatment Hubs and Primary Care Clinics, you can head over to this link. The list contains hospitals per region all over the country. 

    For the National Capital Region, you can visit:

    For questions and concerns about your HIV diagnosis, treatment, and care, proceed to the hospital or contact them first via their phone number. Please do not think twice about setting an appointment. While not yet curable, medicines and lifestyle modifications can control HIV infection. The sooner the treatment starts, the higher the chance for a slower disease progression. 

    Do you know another HIV hotline that can help people living with HIV? Share them with us in the comments section so those in need will see them, too!

    Learn more about HIV/AIDS here


    Hello Health Group does not provide medical advice, diagnosis or treatment.

    Medically reviewed by

    Mae Charisse Antalan, MD

    General Practitioner

    Written by Lorraine Bunag, R.N. · Updated Mar 13, 2023

    advertisement iconadvertisement

    Was this article helpful?

    advertisement iconadvertisement
    advertisement iconadvertisement